Log in to your Account.

Forgot your password?
Don't have an account?

Click the link below to create your account now!

Create an account


Customer Support

Overviews, Instructions, Questions and More

With Rug Doctor, a refreshed home is within reach. We want to help you get the most out of Rug Doctor products, so we’ve included handy overviews, instructions, FAQs and more for every single Rug Doctor machine and formula. Just select the product you want to know more about, and read on.

OVERVIEW

Rug Doctor’s Platinum Urine Eliminator is ideal for carpets, rugs, upholstery, fabrics and more. Platinum Urine Eliminator’s pro-enzymatic technology seeks out and permanently eliminates pet stains and odors, and deters re-marking. Platinum Urine Eliminator offers continuous cleaning for up to 24 hours. With Sparkling Breeze™ scent.

 

HOW TO USE

First, apply a small amount to an inconspicuous area. After one minute, blot using an absorbent white cloth to check for color transfer to ensure the surface is color-safe.

Remove any solids and excess liquids from the stain.

Spray the area generously, allowing the spray to thoroughly wet both backing and pad.

Do not blot or wipe, as cleaning enzymes need moisture to work.

Place a dampened color-safe towel over the treated area and allow to dry naturally. Area may be allowed to remain moist for 24 hours.

Once dry, if discoloration remains, dampen with water and blot.

 

SAFETY

View the MSDS sheet here.

OVERVIEW

Rug Doctor’s Platinum Urine Eliminator is ideal for carpets, rugs, upholstery, fabrics and more. Platinum Urine Eliminator’s pro-enzymatic technology seeks out and permanently eliminates pet stains and odors, and deters re-marking. Platinum Urine Eliminator offers continuous cleaning for up to 24 hours. With Sparkling Breeze™ scent.

 

HOW TO USE

First, apply a small amount to an inconspicuous area. After one minute, blot using an absorbent white cloth to check for color transfer to ensure the surface is color-safe.

Remove any solids and excess liquids from the stain.

Spray the area generously, allowing the spray to thoroughly wet both backing and pad.

Do not blot or wipe, as cleaning enzymes need moisture to work.

Place a dampened color-safe towel over the treated area and allow to dry naturally. Area may be allowed to remain moist for 24 hours.

Once dry, if discoloration remains, dampen with water and blot.

 

SAFETY

View the MSDS sheet here.